The problem

Operations stuck in email

Time-off requests, IT tickets, vendor approvals, and expense submissions mostly still happen in email and chat. Fields get missed, requests get buried, and when someone asks who approved what six months ago, nobody can say.

How Questionful helps

What you can do with it.

01

Capture the same fields every time

Required fields, date and time questions, dropdowns for department and category. The request arrives complete or it does not arrive.

02

Trigger what happens next

Point the form at a webhook and let Zapier or Make create the ticket, post the message, or update the record. Google Drive keeps a filed PDF of each request.

03

Keep the paper trail

Every change to a form is recorded in the activity log with a timestamp and an actor, and every submission is exportable for a review or an audit.

Key features

Built for internal workflows.

Everything you need to ship internal workflows that performs, out of the box.

See all features
  • Time Off Request and Work Request templates
  • Required fields, dates, times, and dropdowns
  • Branching by department, category, or amount
  • Webhook triggers into Zapier, Make, or your own service
  • A filed PDF of each request in Google Drive
  • Activity log with timestamps and actors
  • Shared team workspaces so the whole ops team can manage the forms
Example workflow

A time-off request with a record

  1. 01 Start from the Time Off Request template in a shared team workspace
  2. 02 Employee submits dates, leave type, and cover arrangements
  3. 03 The submission POSTs to your webhook and a PDF is filed in Google Drive
  4. 04 Zapier posts it to the manager and creates the calendar entry
  5. 05 The activity log and CSV export cover the audit question later
FAQ

Internal Request & Workflow Forms: common questions.

Can Questionful handle approvals?

It captures the request and notifies the approver, but there is no approval workflow, status field, or routing. The decision happens in email or chat; the form is the record and the export is the audit trail.

Can a submission trigger something in another system?

Yes. Every response POSTs as JSON to Zapier, Make, or your own endpoint, so a request can become a ticket, a card, or a spreadsheet row without being retyped. Delivery runs inline with the submission and is logged on the form.

Is there an audit trail?

Yes. Every change to a form is logged with a timestamp, integration deliveries appear as recent activity, and the response list itself is a dated record you can export.

Can different request types ask different questions?

Yes. A dropdown at the top of the form routes each request type to its own section, so nobody fills in fields that do not apply to them.

Can the requester keep a copy?

Yes, enable the emailed copy and they receive their own answers along with your confirmation message.

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