Why switch

Why teams pick Questionful over SurveyMonkey.

  • Unlimited responses on every paid plan instead of a per-tier response allowance.
  • Branching per answer choice on every plan, including the free one.
  • Specialist question types: budget allocators, priority matrices, image hotspots, sketch pads, audio answers.
  • Signed webhooks, Zapier and Make on the form itself, not gated behind an enterprise tier.
  • Quizzes with points, automatic scoring, and feedback per answer.
Side by side

Questionful vs SurveyMonkey.

Feature Questionful SurveyMonkey
Visual form builder
Branching on each answer choice Higher tiers
Multi-section, multi-page forms
One question at a time (slideshow) presentation One page per question
Rating scales and question grids
Quizzes with points and auto-scoring Limited
Feedback per answer, with links and video
Specialist question types (budget allocator, priority matrix, image hotspot, sketch pad, audio)
AI form generation Paid plans Higher tiers
Unlimited responses Paid plans Capped by plan
Webhooks to any endpoint Higher tiers
Native CRM integrations (HubSpot, Salesforce) Coming soon Paid add-ons
Public REST API On the roadmap
Export a simple form as standalone HTML you host yourself
Shared team workspaces Teams plan Team plans
Two-factor authentication and an activity log Higher tiers
GDPR-first, EU data residency EU-based EU option
Monthly billing, cancelled by you Monthly or yearly, same features; cancel in the billing portal Annual emphasis, auto-renews
Price Free, then €19/mo (EUR, USD or GBP) Paid tiers

Comparison reflects our understanding of publicly available plans at the time of writing. SurveyMonkey is a trademark of its respective owner; Questionful is not affiliated with or endorsed by them.

FAQ

Questionful vs SurveyMonkey: common questions.

Is Questionful a cheaper SurveyMonkey alternative?

Yes for most survey work: €19 a month for unlimited responses, plus a free plan with 100 responses a month. SurveyMonkey concentrates logic, integrations, and reporting in its higher tiers.

Does the subscription auto-renew, and how do I cancel?

A subscription renews until you stop it, and you stop it yourself: the billing portal is linked from your account settings, and cancelling takes a couple of clicks, no email, no retention call. Monthly and yearly carry the same features, so paying monthly and leaving after a month is a supported way to use it.

Do I have to commit to a year?

No. €19 a month buys the same Standard plan as €190 a year. The annual price is a discount, not a gate on features. There is also a 14-day trial of a paid plan that needs no card at all: if you never add one, it simply ends and the account returns to free.

Does Questionful do NPS and CSAT surveys?

Yes. Both are linear-scale questions, and a short choice question next to the scale lets you branch the follow-up by band. Closed-set results can also be published as an aggregate summary.

How deep is the reporting?

Response summaries with charts for closed-set questions, plus CSV and PDF export. There is no cross-tabulation, weighting, or statistical significance testing. That is where SurveyMonkey is genuinely ahead.

Can I buy survey respondents?

No. Questionful has no respondent panel; you bring your own audience, by link, embed, or an emailed contact list.

The verdict

Ready to do more with your forms?

If you are running satisfaction, feedback, or research surveys and paying enterprise prices for tooling you do not use, Questionful is a much cheaper fit. If you need panels or advanced statistical reporting, SurveyMonkey is still the right tool.

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