01
Keep it to four fields
Name, email, subject, message. Every extra required field costs you submissions, and a contact form is the last place to spend that budget.
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Contact Form
A contact form is the lowest-friction thing on a website that still counts as a conversion. Name, email, what they want, and a message, anything more and people use the email address in the footer instead.
Opens the new-form flow, where the template picker is waiting. Free plan: unlimited forms, 100 responses a month.
The one thing worth adding is routing. A subject dropdown lets sales, support, and press enquiries go down different paths and to different inboxes, which is the difference between a contact form and a shared inbox nobody owns.
When to use a contact form
- The contact page of any website
- Embedded in a footer or a help centre
- As the "get in touch" step at the end of a longer form
- Press and partnership enquiries, where you want a specific set of details
- Anywhere you would otherwise publish an email address and collect spam
Example questions
What to put on the form.
A starting point, not a rulebook: every question below is a real Questionful question type, and all of them are editable once the form is in your account.
| Question | Question type |
|---|---|
| Your name | Short answer |
| Email address | Short answer |
| What is this about? Sales, support, billing, press, so it lands with the right person | Dropdown |
| Your message | Paragraph |
| Company Optional | Short answer |
| Phone number Optional, only if you will call | Short answer |
| How urgent is this? | Linear scale |
| Attach a screenshot Paid plans | File upload |
How Questionful helps
Building it, step by step.
02
Route by subject
Make the subject a dropdown and branch each choice into its own section, so a billing question can ask for an invoice number and a press enquiry can ask for a deadline.
03
Embed it where people are
Embed the form on your own page so nobody leaves your site, or export it as standalone HTML and host the file yourself.
04
Answer it fast
Email notifications go to up to ten addresses the moment a message arrives, and spam and bot protection keeps the public form from becoming a mailbox for robots.
Tips
What makes the difference.
- Say how long a reply usually takes in the confirmation message. It stops the follow-up email.
- Do not make the phone number required unless someone genuinely calls.
- Send the respondent a copy of their own message, it saves them writing it twice.
- Route billing and support to different notification addresses using two forms if the inboxes are genuinely different teams.
- Test the embedded version on mobile; a contact form is mostly filled in on a phone.
FAQ
Contact Form questions.
Can I embed the contact form on my own website?
Yes. Embed it with the snippet from the share screen, or export the form as a standalone HTML file and host it on your own domain.
Is the contact form protected against spam?
Yes. Public forms have spam and bot protection on by default. There is no CAPTCHA for legitimate respondents to solve.
Who gets notified when someone submits it?
Any addresses you list on the form, up to ten. The notification fires with the submission, not on a digest.
Is the contact form template free?
Yes, and the free plan covers 100 responses a month with unlimited forms, which is more than most contact pages see.
Keep reading
The features behind it, and where to go next.
Feature
Embed A Form On Your Website
Public link, embed on your site, email to a list, or export standalone HTML.
FeatureForm Webhooks
Every response POSTed as JSON to any endpoint, signed if you want it.
FeatureForm Question Types
19 types, including specialist ones most builders skip.
TemplateLead Qualification Form
Ask the budget, timeline, and fit questions before the first call.
TemplateWork Request Form
Structured intake for internal or client work, routed by request type.
TemplateCustomer Feedback Form
Rate the experience, then ask the follow-up that fits the rating.
Use caseLead Generation
Qualify enquiries while they are being filled in, and hand every submission straight to the tool your sales process already runs on.
Ship your contact form today.
Unlimited forms and 100 responses a month, free. Paid plans from €19.
No credit card required.